Log It All — Support
Help, answers, and how to reach us
Help, answers, and how to reach us
Log It All records timestamped occurrences of anything you want to track — a baby’s naps and feedings, a car’s maintenance, your migraines, household chores, or contracts and renewals. This page covers the questions we hear most. Full help is also built into the app under the Help tab.
Email us and we’ll get back to you. Please include your device model and iOS version, and a short description of what happened.
Email SupportCreate an event type for anything you want to track — “Change Oil,” “Fed the baby,” “Migraine.” Each event type has a colored quick button; tap it to log an occurrence with the current time. That logged occurrence is a logged event, and you can add a note to it whenever you like.
Whatever you want. Each event type keeps time at the level you choose: date and time (a single moment), date only (when the day is all that matters, like an oil change), or start / end (a duration, like a workout). You set this in the event type’s Entry Type settings.
No. When something happens that you haven’t tracked before, you can create the event type and log it in one step. You can organize things later — or not at all.
Event types can stand on their own or be grouped into a category (for example, “Auto Maintenance”). Categories can be nested under a super category for a combined timeline across several categories — say a “Cars” super category holding “Chevy” and “Toyota.” Categorizing is optional and can be changed anytime.
Yes — categories, event types, and logged events all use standard iOS swipe gestures. Deleting a category leaves its event types intact (they become uncategorized); deleting an event type also deletes its logged events. Log It All warns you before anything permanent unless you turn that off in Settings.
Yes. An event type can carry a recurring reminder (every N minutes, hours, days, weeks, months, or years — an air filter every 3 months, a temperature every 4 hours). A single logged event can carry a one-time reminder for a specific date. Reminders are local to each device, and only future times are ever scheduled, so importing or back-dating never sets one off.
Long-press a reminder you receive and tap Pause, or open the event type’s editor and turn Remind me off. Paused recurring reminders can be resumed from the event type’s editor.
iCloud sync is off by default. Turn on Settings → Sync with iCloud, then fully close and reopen the app. Your categories, event types, and entries are then kept in your own private iCloud and mirrored across your devices that have Log It All installed. It’s a good idea to set up on one device first, then turn sync on.
In Settings, use Back up to a file to save everything to a file you can keep (in Files, or by AirDrop/email), and Restore from a backup file to bring it back. Restore skips records already present, so it won’t create duplicates — handy before erasing, or when moving to a new device.
Open a category’s timeline with its calendar button, choose the time period, then tap Share and pick an order (by time, or grouped by event type). The standard share sheet opens as a PDF you can mail, message, save to Files, or print.
Yes. In Track’n’Turn, export a file, then in Log It All open Settings → Import from Track’n’Turn… and pick it. Its categories, items, and logged occurrences come across. It’s best to import into an empty Log It All.
This usually follows deleting the iCloud copy (in Settings → your name → iCloud → Manage Account Storage) while the app was still installed on a device. First, back up your data (Settings → Back up to a file), then email us — there’s a guided fix and we’ll walk you through it. Your entries are preserved.
It’s the same app — just its internal storage name. Log It All was first built under the name “OmniLog,” and that original name is permanently part of its iCloud storage. If you see “OmniLog” under Manage Account Storage, nothing is wrong.
Log It All stores your data on your device, and — if you turn on iCloud sync — in your own private iCloud account. There are no ads and no tracking, and we can’t see your data. See our Privacy Policy for full details.